Ooclient is the first French-speaking consumer and tester panel dedicated to accessibility and inclusion. It explores specific needs related to disability, age, digital illiteracy, physical and mental health, as well as other factors impacting the user experience.
A diverse and engaged community
We recruit and manage a community of users with diverse backgrounds: people with disabilities, seniors, neurodivergent individuals, as well as audiences facing language, technological, or cultural barriers.
This panel allows us to conduct tests and studies as close as possible to real-world situations, providing our clients with a concrete vision of opportunities and areas for improvement.
Our missions
Our panelists are involved at every stage of your projects to validate design hypotheses and measure user satisfaction, accessibility, and quality of use. We offer a variety of research methods:
- Moderated individual interviews, online or face-to-face
- Focus groups
- Online and telephone surveys
- Product, service, and space testing, in labs or under real-life conditions
- Concept, content, and creativity testing
- Continuous research or research programs
- Customer communities or Employee Resource Groups (ERGs)
- Collective intelligence or immersive workshops
- Customer/Traveler/Mystery spectator
A pool of partners and experts
Ooclient relies on a robust network pooling the resources of some twenty associations, companies, consultants, and researchers, both in France and internationally. This dynamic allows us to guarantee quality expertise and in-depth analyses of needs, expectations, trends, stakeholder interactions, and developments, to support organizations in their inclusive initiatives.
Want to ask the community?
Ooclient addresses all your challenges to:
- Engage in inspiring brand/customer dialogue,
- Decipher and understand usage patterns, expectations, and opportunities,
- Measure market performance and satisfaction,
- Co-create customer value.
Detail your needs and/or the purpose of your request by emailing us at contact@oocity.co
Do you want to join the community?
Register by completing this online questionnaire (in French).
All registrations are validated during a 30-minute interview with a member of our team. This interview will be conducted by phone or video conference. In French, with instant speech transcription, or in French Sign Language (LSF).
This interview allows us to get to know you and understand your motivations and experiences. We will then be able to offer you the assignments that best match your needs and your participation wishes.