Since 2017, we have made it our mission to place accessibility and inclusion needs at the heart of the design of products, services, events, retail and work spaces.

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Our services

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We work with businesses, public institutions, and committed organizations, using a tailored approach that goes beyond regulatory standards. Our six areas of expertise cover the entire user experience, from framing your projects to assessing the impact of your actions.

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Market & User research

We conduct research designed to capture the diversity of human experiences and generate valuable insights and recommendations that help you better meet often-overlooked needs and expectations.

  • Qualitative & Quantitative Research
  • UX and Accessibility Testing
  • Foresight and Trends

Design & Service design

We help our clients anticipate societal, legal, and technological developments by creating solutions that meet the physical, sensory, cognitive, linguistic, and psychological needs of all audiences.

  • Co-design and participatory innovation
  • Customer journey design
  • Inclusive employee experience and HR

 

 

Marketing & Communication

We help brands and their teams adopt inclusive practices, co-create offers with consumers, and design more representative and impactful communication strategies.

  • Workshops and Training
  • Language Elements and Storytelling
  • Testing and Optimization
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Engagement & Participation

We provide your projects with a diverse panel of engaged consumers and testers, ready to provide feedback on your products and services to test your hypotheses and assess accessibility, service quality, and satisfaction.

  • Workshops and Focus Groups
  • Interviews and Moderated tests
  • Mystery shopper & Real-life evaluations

Inclusive innovation

We participate in the development of innovative solutions that meet the challenges of today. We help you design cutting-edge devices and products aligned with your specific needs and the needs of your stakeholders.

  • International monitoring and benchmarks
  • Design fiction and usage scenarios
  • Development of innovative products

Transformation & Impact

We support you in developing strategies that sustainably integrate disability and accessibility into your transformation, HR, business, and innovation practices, while strengthening your value chain.

  • ESG Assessment and Action Plan
  • Accessibility Purchasing clauses
  • Social and Economic impact measurement

Our clients

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We carry the voices of our panelists and their families across a wide range of sectors: banking/insurance, retail, tourism, culture, healthcare, technology, public services, events, and more.

Groupe BPCE, IT-CE, CSA Qualitative, Groupe Giboire, Edenred, Deloitte, Business & Legal Forum, Mastercard, Credite agricole payment services, Ipsos, Sepelco, Clichy la Garenne, HRConseil, Qu’advient, Open inclusion, Lamotte, UCB Pharma, Groupe SOS, Souffleurs de sens, La Région Auvergne-Rhône-Alpes.

Why choose Oocity?

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  • Triple expertise in Research, Service Design, and Accessibility
  • A strong network of experts and consumer/test panelists
  • Methodologies adapted to the challenges of organizations of all sizes
  • An approach focused on societal and economic impact
  • End-to-end support: assessment, strategy, co-creation, and impact measurement

By joining Oocity, our clients are embarking on a sustainable and strategic transformation, where addressing accessibility and inclusion needs simply adds value.